As this experience involves the outdoors, flat shoes and comfortable clothing is advised.
Rain or shine the classes will go ahead, however a raincoat is advised in the event of rain as part of the classes are held outdoors in the gardens.
Not at all, all classes are designed to suit all cooking abilities and experience. Every hands-on class is lead by an experienced host.
As a large amount of the produce is collected from our gardens, sometimes we can leave out certain ingredients however we don’t cater to Vegan and Paleo diets. We will do our very best to accommodate gluten and dairy-free guests. Please advise of any allergies or dietary requirements when booking.
If you’re running late to a class, just give us a bell and we can arrange for you to join in the class when you arrive.
Please let us know if you would like your child to attend. Teenagers are more than welcome!
Terms & Conditions
No refunds can be given on booked classes.
Gift certificates are non-refundable.
If any Class or Special Event dates are not able to proceed and are directly affected due to a Covid 19 ‘Lockdown’ or ‘Traffic Light’ setting, we will first try to reschedule you to a suitable or later date. Should no suitable dates be available we will give you a gift voucher for the full value which can be used for a Future Class, or Special Event being held at the School.
If you are unable to make a class on a booked date you can transfer to another date, or we can hold your funds in credit for a future date if notice is given 14 days prior to the class date. If 14 days notice is not given it will be deemed as a cancellation.
A staff member is present in all of our experiences to clean the dishes and tidy up. Please be respectful of their role.
Our staff reserve the right to refuse service of alcohol under the Responsible Service of Alcohol act.
After ordering online, you will receive an email confirmation from us containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Eparcel within seven working days; however, if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at email@example.com
Refunds & Returns
If for any reason you are not completely satisfied with your purchase we will give you a 20-day money-back guarantee from the time you receive the goods. Please email us at firstname.lastname@example.org within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods that have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via registered post and that you pre-pay all postage. You assume any risk of loss, theft or damaged goods during transit and therefore advise you to take out shipment registration of insurance with your postal carrier.
Good From Scratch Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.