376 Taiapa Road
Muriwai, New Zealand
After ordering online, you will receive an email confirmation from us containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Eparcel within seven working days; however, if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at email@example.com
Refunds & Returns
If for any reason you are not completely satisfied with your purchase we will give you a 20-day money-back guarantee from the time you receive the goods. Please email us at firstname.lastname@example.org within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods that have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via registered post and that you pre-pay all postage. You assume any risk of loss, theft or damaged goods during transit and therefore advise you to take out shipment registration of insurance with your postal carrier.
Good From Scratch Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.