Terms & Conditions

Cancellation policy

Please be aware that all bookings made are non-refundable unless required by law.

Credit

If you are unable to make a class on a booked date you can transfer to another date, or we can hold your funds in credit for a future date if notice is given 14 days prior to the class date. If 14 days notice is not given it will be deemed as a cancellation, and no refund will be given.

Gift certificates are non-refundable.

Staff

A staff member is present in all of our experiences to clean the dishes and tidy up. Please be respectful of their role.

Our staff reserve the right to refuse service of alcohol under the Responsible Service of Alcohol act.

FAQ

What do we wear?

As this experience involves the outdoors, flat shoes and comfortable clothing is advised.

Will classes still go if it’s raining?

Rain or shine the classes will go ahead, however a raincoat is advised in the event of rain as part of the classes are held outdoors in the gardens.

Do I need any kitchen experience to attend a class?

Not at all, all classes are designed to suit all cooking abilities and experience. Every hands-on class is lead by an experienced host.

Do you cater to special diets?

As a large amount of the produce is collected from our gardens, sometimes we can leave out certain ingredients however we don’t cater to Vegan and Paleo diets. Please advise of any allergies or dietary requirements when booking.

What happens if I get stuck in traffic?

If you’re running late to a class, just give us a bell and we can arrange for you to join in the class when you arrive.

Do we bring our own alcohol?

No, we are licenced and provide beverages either as part of your class experience or can operate a cash bar.

How old do you have to be to attend?

Please let us know if you would like your child to attend. Teenagers are more than welcome!